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Video Conferencing Solution

Linking their Karachi and Lahore offices with their Head Office in Islamabad, point to multi-point video conferencing solution has been provided to this valued customer.

Product: Vega X5 S4 from Aethra Italy.

This product has the capability of directly synchronizing with Microsoft Active Directory and can be used as an end point for Unified Communication Solution under consideration by Transworld.

IP-PABX e-Raabta Solution

Linking their offices all over Pakistan with one single platform,  e-Raabta provides a single platform for delivering: 

IVRs

Call reporting User View

Billing

Real Time Trunk Queue Status

Call in Queue details

Calendaring

Blacklist

System Resource Monitor

Call records Graphical View

Estimated Hold Time

All Black Features of PABX

Historical Queue Statistics

Call Recording

Estimated Talk Time

Operator Panel

 

Call Recording In/Out Bound

Queue Reports

Operator Panel User View

 

Call Monitor User View

Voice Mail

Custom Recording on Hold

 

Call Monitoring

Three Way Call

System Resource Monitor

 

Call Logs

Agent Conferencing

Queue Supervisor View

 

Customization of features is also possible as per customer requirements since this is an indigenous product.

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