An Asterisk based IP-PABX with unified communications capability, SymLink is scalable from small to medium enterprise requirements for audio/ video communications, call center application, unified communications, etc.
| Basic Features |
|---|
| • Unlimited Extensions |
| • Roaming Extensions |
| • Remote Call Pickup |
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| CRM Integration |
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| Vtiger CRM Solution |
| Sugar CRM Solution |
| Comprehensive Algorithm |
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| • ADPCM |
| • G.711, G722, G.723.1, G.726 & G.729 a/b |
| • GSM & iLBC |
| Advance Features |
|---|
| • Call Monitoring |
| • Call Parking |
| • Call Queuing |
| • Call Recording |
| • Direct Inward System Access |
| • Automated Attendant |
| • Music on Hold (wave files) |
| • Music on Transfer (wave files) |
| • Voice Mail |
| • Video Conference (up to 5 users) |
| • Transmit and Receive Fax |
| • Interactive Voice Response (wave file) |
| • Flexible Extension Logic |
| • Route by Caller ID |
| Call Center Functionality |
|---|
| • Call Parking |
| • Call Queuing |
| • Call Recording |
| • Predictive Dialer (Vici Dialer) |
| • Talk Detection |
| • National ISDN 2 |
| • Local and Remote Call Agents |
| Messaging Functionality |
|---|
| • Qmail or Post Fix |
| • Email Web Access |
| • Call Recording |
| • Instant Messaging |
| • SMS Messaging |
| Administrative Features |
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| • Enhanced GUI |
| • User Friendly Menus |
| • CDR |
| • Runtime Billing |
| • Monitoring |
| • Operator Console |
| • Control Panel |
| • Channel Usage Report |
| • Live System Information |
| • Syslogs Usage Summary |
| • Graphical Reports |
| Supported Protocols |
|---|
| • SIP |
| • IAX Inter-Asterisk Exchange) |
| • H323 |
| • MGCP |
| • SCCP (Cisco, Skinny) |
| PRI Protocols |
|---|
| • 4 ESS |
| • BRI (ISDN 4 Linux) |
| • DMS 100 |
| • Euro ISDN |
| • Lucent 5E |
| • National ISDN 2 |
| • NFAS |
| • Q-Sig |
| Telephony Protocols |
|---|
| • E&M/ E&M Wink |
| • FXS/ FXO |
| • Loop Start/ Ground Start |
| • MF/ DTMF support |